We offer end-to-end evaluation support, from early program design to final reporting and knowledge mobilization. Our services include:
We work with organizations to build evaluation plans that are realistic, funder-aligned, and useful for decision-making. This can include:
We help organizations clarify what success looks like, identify the right measures, and build evaluation systems that can be sustained over time.
We have extensive experience designing and administering surveys for program participants, staff, partners, service users, and stakeholders. We develop:
Our survey designs are accessible, multilingual where needed, and tailored to the realities of frontline program delivery.
Many programs need to show whether participants gained knowledge, skills, confidence, access to services, or capacity over time. We design evaluation tools that measure change before, immediately after, and several months after program participation.
This approach is particularly useful for:
We help organizations demonstrate not only whether participants were satisfied, but whether the program contributed to meaningful and sustained outcomes.
Our team conducts quantitative and qualitative analysis that turns raw data into clear, actionable findings. Our analytic services include:
We prepare reports that are rigorous enough for funders and decision-makers while remaining clear and accessible to community partners, staff, and program participants.
We help organizations communicate their findings through engaging and easy-to-use visuals. Our data visualization services include:
We design visual products that help organizations monitor progress, compare outcomes, identify gaps, and communicate impact quickly.
Beyond evaluation reports, we help organizations share their findings in ways that support learning, advocacy, and future funding. Our dissemination products include:
We have deep experience evaluating programs that serve newcomers, immigrants, refugees, international students, temporary foreign workers, racialized communities, and frontline settlement workers. We understand the realities of settlement-sector evaluation, including:
Our work in this area includes evaluation plans, annual client surveys, pre-post-follow-up designs, training evaluations, digital literacy evaluations, and school-based settlement program evaluation.
